About Us
Care, delivered with integrity.
About Total Care Resources
Helping people access the care they deserve
Total Care Resources was established with a clear purpose: to help ensure that adults who need care can access dependable, compassionate support. We believe everyone deserves to be treated as an individual and to have their dignity, choices and independence respected.
Based in Peterborough, we provide care across Cambridgeshire, Bedfordshire and Lincolnshire, with the ability to arrange support nationwide where required. Our services range from visiting and respite care to overnight, 24-hour, live-in and more complex support.
We know that inviting a care worker into your home requires trust. That is why we take time to understand each person before care begins. We listen to what is important to them, how they like to live and what they want support to help them achieve. The resulting care arrangement is personal, practical and flexible enough to respond as circumstances change.
For relatives, we aim to be a dependable source of reassurance. For the person receiving care, we aim to be a respectful presence that helps everyday life feel safer, more comfortable and more manageable—without taking away independence unnecessarily.
Our Core Values
Compassion
We approach every person with patience, kindness and understanding. We recognise that accepting support can feel unfamiliar, and we take care to build trust at the individual’s pace.
Dignity
Privacy, respect and personal choice guide everything we do. We provide support in a way that protects dignity and recognises the person, not simply their care needs.
Integrity
We communicate openly, act responsibly and do what we say we will do. Families should feel confident that questions or concerns will be heard and handled professionally.
Reliability
Dependable care matters. We plan carefully, communicate clearly and work to provide consistent support that clients and their families can trust.
Independence
Our role is to support, not take over. We encourage each person to remain involved in decisions and everyday activities, focusing on what they can do and what matters to them.
Professionalism
Our carers are carefully selected, checked, trained and supervised. We are committed to maintaining high standards and continually supporting our team to provide safe, thoughtful care.
Why Use Total Care Resources?
Our experience helps us understand that good care is about far more than completing tasks. It is about noticing what matters to the person, communicating clearly and providing support with skill, patience and respect.
Person-centred support
We begin by listening. Each care arrangement reflects the person’s needs, preferences, routines and goals, with regular communication to help ensure that support continues to suit their circumstances.
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Trusted and reliable
Families need to know that the people supporting someone they love can be depended upon. We take our responsibilities seriously and aim to provide reliable care with honest, responsive communication.
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Flexible care arrangements
From home visits and daytime support to waking nights, sleeping nights, 24-hour care and live-in care, support can be arranged around what works best for each individual.
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Carefully selected carers
Our carers undergo enhanced DBS checks, reference checks and appropriate training. Ongoing supervision helps us maintain professional standards and support our team in delivering thoughtful care.
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Responsive 24/7 assistance
Care needs do not always fit within office hours. Clients and families can reach our 24/7 mobile for support and reassurance when an urgent concern arises.
Our Care Services
Care can mean different things at different stages of life. Our services range from help with everyday routines and companionship to live-in, overnight and complex support. We work people of all ages, creating an individual care arrangement for each person rather than taking a one-size-fits-all approach.
End-of-Life (Palliative) Care
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Dementia & Alzheimer's Care
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Live-In Care
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Mental Health Support
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Brain Injury Care
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Respite Care
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Physical Disabilities
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Complex Care
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Long-Term Conditions
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Personal Care
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Learning disabilities & Autism
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Supported living
What Our Clients Say...
Kind words from the families and organisations we support
Been using this company for a few years now with no issues. Professionally Friendly staff assisting me with my personal care, meals, hospital appointments when needed, assisting with days out. I would recommend
I cannot speak highly enough of the care and support my [family member] has received at Total care resources Ltd. From the moment we first visited, we were impressed by the warm, welcoming environment and the professionalism of the staff. The team here genuinely cares about the residents, treating each person with respect, dignity, and kindness.
Amuday A
Sean B
I cannot speak highly enough of the care and support my [family member] has received at Total care resources Ltd. From the moment we first visited, we were impressed by the warm, welcoming environment and the professionalism of the staff. The team here genuinely cares about the residents, treating each person with respect, dignity, and kindness.